The newly-launched Dealer Standard, from the Association of Fleet Professionals, sets out a 28-point guide to dealers delivering cars to fleet professionals to ensure the vehicle handover is comprehensive and fully understood by the customer.
Speaking to AM Online, AFP chairman Paul Hollick says that it is possible that, as the initiative grows, fleets will choose to trade only with dealers who have adopted it.
The Standard is clearly designed to encourage hassle-free deliveries and has been created in tandem with various dealerships.
This looks like the start of a new, higher calibre of dealer/customer relationship when it comes to fleets. And we all know how valuable a fleet customer can be.