Ready to join the largest car company in the world? Does this sound like you?
+ Highly skilled at discovering customers’ needs and following through with exciting solutions
+ A record of working within the automotive/sales industry in a similar position
+ Enjoy working in a fast-paced environment, achieving challenging targets
+ Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information
+ Strong people and communication skills with the ability to quickly build rapport with our customers
+ Ability to take initiative and ownership of issues; with a can-do attitude
+ Able to work independently as well as part of a team, offering help and support to others
We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally, any experience from within the automotive sector / vehicle sales would be great but NOT essential.
*** Please note, a Full UK Drivers Licence is required for this role ***
Up to £45,000 OTE
Plus Company Car, Contributory Pension, Life Assurance Scheme, Training and on-going development with the Award-Winning Toyota Academy, Opportunity for career progression, Plus other excellent benefits/incentives
We are the UK’s largest privately owned Toyota & Lexus group, with dealerships across the South East and West Midlands. As we expand, we are looking for hard-working and enthusiastic people to join us and progress their careers.
An award-winning company, our foremost objective is to offer complete customer satisfaction to every one of our valued customers. We are all Brand Ambassadors and we live and breathe the Toyota brand and values. We are by nature passionate about the services and support that we offer our customers.
We are committed to building a diverse workforce and culture – everyone is welcome. Joining us as a Sales Executive offers you the opportunity to thrive. You’ll develop your career with one of the world’s most prestigious companies, working alongside some of the industry’s best talent. We are constantly evolving so there is always something new just around the corner!
The Sales Executive role:
As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You’ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences.
You’ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You’ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with Steven Eagell, you’ll be proud to represent Toyota.
+ Listening and talking to customers, to uncover their needs and build trust and rapport
+ Being curious to learn and become ‘fluent’ in Toyota products and services in order to use knowledge appropriately in your sales conversations
+ Matching customer to product and maximising opportunities through features and add-ons to suit
+ Guiding customers, advising them and adapting to their approach and buying strategy whilst demonstrating the most suitable options
+ Encouraging customers to experience the product through test drive
+ Ensuring customer issues are resolved along the customer journey
+ Maximising opportunities for sales leads via multiple channels, following up calls, responding to enquiries, walk-in customers and online queries
+ Strong communication skills – easily builds up relationships internally and with customers, pleasant and demonstrates humility
+ Strong interest in automotive and agility to learn about new products
+ Strong people skills – approachable, a good listener and empathetic to customer needs
+ Extremely organised with great attention to detail
+ Customer and service-oriented, in a busy high-pressure environment
+ Analytical and quick thinking
+ A team player who can use own initiative
+ Good IT skills
Ready to join the largest car company in the world?
Since Toyota’s foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services.
Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile.
We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Team.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR