And the winners are…tense and nervous as the hosts fumble with the golden envelopes…
CitNOW, automotive retail industry’s communications specialist, has announced the latest winners of its annual Digital Spotlight Awards, where the creativity and best practice in digital customer communications is rewarded.
Some dealerships showing the way forward with digital comms stole the show.
Jack Howard at Sycamore MINI in Peterborough received the Best Customer Delight Video accolade for an engaging video in response to the customer asking for detailed images. Jessica Richardson from Sytner BMW in Nottingham delivered the most complete package with her Best Vehicle Showcase video. And Miguel Edie at Mercedes-Benz in Leicester quickly responded to the boom in used car demand by sharing a prospecting video with existing customers to suggest selling or part exchanging their current vehicle, picking up the Most Creative Video award in the process.
Check out the winners here digitalspotlight.citnow.com/winners/.